All of our items are shipped via EMS, with tracking number, and arrive in a small bubble envelope or box.
Where do you ship to?
We ship to almost every country in the world.
What about shipping costs and returns?
Returns are accepted within 30 days after you receive your order. Return costs are covered.
How long will it take to ship my order?
We will process your order within 2-5 business days. Once your order ships, it may take up to 2 - 3 weeks for your order to arrive, depending on your country. Most orders arrive within 2 weeks, however.
Once it is shipped, the estimated arrival time will be:
USA, UK, Canada, Australia, New Zealand, EU : 7 to 14 Business Days.
Other Countries: 10 to 20 Business Days.
These are estimated delivery time. Actual delivery time will vary depending on many situation as for example the corona situation. If the package is not received within 30 Business days, please contact us.
How can i track my order?
Once your order has been shipped, you will receive an email with a tracking link. Please allow 48 to 72 hrs for the link to show any information. The tracking links may not update but the package is still on its way once it has left the warehouse.
There is a problem with my order. What do I do?
Please contact us at firstname.lastname@example.org and we will work to correct the problem as soon as possible.